|
About the HelpDesk category
|
|
1
|
1671
|
September 24, 2018
|
|
How to ignore emails from certain addresses and not create a ticket?
|
|
4
|
40
|
June 15, 2026
|
|
Error when submitting tickets: Cannot read properties of undefined (reading 'status')
|
|
2
|
33
|
June 15, 2026
|
|
Power Automate Flow in trigger?
|
|
3
|
42
|
May 21, 2026
|
|
Ticket ID hyperlink missing from emails
|
|
3
|
50
|
May 19, 2026
|
|
Installer not working
|
|
4
|
63
|
May 8, 2026
|
|
Business Hours - Are minutes not available
|
|
1
|
32
|
May 4, 2026
|
|
24/7 Bussines hours
|
|
3
|
43
|
April 7, 2026
|
|
Problem Linking assets to HelpDesk Tickets
|
|
9
|
91
|
April 4, 2026
|
|
"All agents" not being notified anymore
|
|
6
|
47
|
March 31, 2026
|
|
Triggers Stopped Working
|
|
1
|
52
|
March 27, 2026
|
|
Error during Create a ticket Action
|
|
12
|
1438
|
March 27, 2026
|
|
Ticket details do not load
|
|
2
|
48
|
March 24, 2026
|
|
When I try to assign a ticket, the trigger never works
|
|
2
|
28
|
March 11, 2026
|
|
Unable to open any tickets
|
|
9
|
129
|
March 11, 2026
|
|
Merging Ticket Not Functioning
|
|
1
|
42
|
March 4, 2026
|
|
Helpdesk Widget - Not displaying
|
|
3
|
53
|
February 17, 2026
|
|
I'm being told I've used all my agents but I haven't
|
|
2
|
35
|
February 5, 2026
|
|
Issues with one of our Widget - not loading
|
|
1
|
35
|
January 29, 2026
|
|
How do I close a ticket without sending an automated email to the requester
|
|
2
|
45
|
January 21, 2026
|
|
Mass printing of tickets
|
|
1
|
51
|
October 21, 2025
|
|
How to move a ticket from solved to closed after four days?
|
|
21
|
293
|
September 30, 2025
|
|
Manual new ticket creation not working + change the "+ New" button back
|
|
5
|
78
|
September 8, 2025
|
|
Massive delays for new tickets
|
|
4
|
96
|
September 5, 2025
|
|
Uninstall Plumsail HD w/o losing tickets
|
|
4
|
96
|
August 28, 2025
|
|
Internal tickets with mails to external receivers
|
|
2
|
55
|
August 27, 2025
|
|
Duplicate entries in Helpdesk
|
|
2
|
46
|
August 26, 2025
|
|
Documentation on how tickets are created and handled
|
|
5
|
79
|
August 25, 2025
|
|
Helpdesk site deleted
|
|
1
|
47
|
August 5, 2025
|
|
Panel in list view not working
|
|
3
|
65
|
August 4, 2025
|