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About the HelpDesk category
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1
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1634
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September 24, 2018
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How to move a ticket from solved to closed after four days?
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21
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132
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September 30, 2025
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Manual new ticket creation not working + change the "+ New" button back
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5
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29
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September 8, 2025
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Massive delays for new tickets
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4
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35
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September 5, 2025
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Uninstall Plumsail HD w/o losing tickets
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4
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41
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August 28, 2025
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Internal tickets with mails to external receivers
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2
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20
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August 27, 2025
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Duplicate entries in Helpdesk
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2
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15
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August 26, 2025
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Documentation on how tickets are created and handled
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5
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26
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August 25, 2025
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Helpdesk site deleted
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1
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26
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August 5, 2025
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Panel in list view not working
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3
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38
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August 4, 2025
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Plumsail HelpDesk - Existing O365 Groups
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8
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474
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August 4, 2025
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Migrating Ticketing Data to Plumsail Helpdesk
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1
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31
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August 1, 2025
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Collapsible Accordian Sections in Knowledge Base Articles?
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10
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63
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August 1, 2025
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Users Required to Sign In Before Creating a Ticket
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3
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32
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July 17, 2025
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New helpdesk installation failing
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3
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26
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July 4, 2025
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Recipients in TO fields not being added to tickets
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4
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33
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June 26, 2025
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How to change the "send &" button?
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1
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23
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June 24, 2025
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Unable to create new Tickets
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2
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21
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June 20, 2025
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Re use contacts list across multiple helpdesk instances?
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1
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12
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June 18, 2025
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How to add Holiday Schedule?
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2
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25
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June 16, 2025
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How to edit the new ticket form?
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1
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29
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June 13, 2025
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Hide search box
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4
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24
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June 11, 2025
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Add Category field to widget form
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3
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25
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June 9, 2025
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Update V2.1.39 initialization failed
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5
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239
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June 1, 2025
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Issues Setting Up Web Widget in New Helpdesk Instance
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2
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20
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May 30, 2025
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Loading circle on Display and Edit form
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1
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25
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May 26, 2025
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Getting a 500 error when creating tickets. Emailed tickets die silently
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4
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30
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May 20, 2025
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Some emails wont get into the helpdesk
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1
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23
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May 19, 2025
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Ticket view placing copy of request at top
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1
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7
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May 14, 2025
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"You can't assign tickets to disabled agents. Change agent's status in the 'Contacts' list."
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7
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43
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May 12, 2025
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