HelpDesk

SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of Plumsail HelpDesk. SharePoint 2019 version Discussions about SharePoint 2019 version of Plumsail HelpDesk. Microsoft 365 version Discussions about Office 365 version of Plumsail HelpDesk.

Topic	Replies	Views	Activity
About the HelpDesk category HelpDesk	1	1622	September 24, 2018
Getting a 500 error when creating tickets. Emailed tickets die silently HelpDesk	4	13	May 20, 2025
Some emails wont get into the helpdesk HelpDesk	1	11	May 19, 2025
Ticket view placing copy of request at top HelpDesk	1	5	May 14, 2025
"You can't assign tickets to disabled agents. Change agent's status in the 'Contacts' list." HelpDesk	7	36	May 12, 2025
Plumsail Help Desk with Microsoft 365 Microsoft 365 version	3	18	May 12, 2025
Widget "something went wrong" message Microsoft 365 version	8	45	May 11, 2025
How to move a ticket from solved to closed after four days? HelpDesk	12	60	April 29, 2025
The specified blob already exists HelpDesk	9	36	April 24, 2025
Agent collision warning color HelpDesk	2	16	April 7, 2025
Recipients in TO fields not being added to tickets HelpDesk	1	10	April 3, 2025
SharePoint Throttling HelpDesk	11	82	April 1, 2025
Case Sensative Triggers HelpDesk	5	458	March 31, 2025
Contact form uses API but takes long to submit HelpDesk	4	20	March 26, 2025
Widget & Configuration ID not working? HelpDesk	4	17	March 24, 2025
Update V2.1.42 and V2.1.43 Microsoft 365 version	14	105	March 13, 2025
Email settings error - Validation request failed [#SP44439] HelpDesk	1	27	March 12, 2025
Error opening helpdesk tickets HelpDesk	1	15	March 12, 2025
Assign Tickets to non-Agents Microsoft 365 version	1	26	March 5, 2025
Scheduled Task not starting HelpDesk	8	28	March 4, 2025
Automatic closing after inactivity HelpDesk	1	13	March 3, 2025
Auto-Assign to first Agent that responds Microsoft 365 version	10	1361	February 28, 2025
Ticket requester field not populating with new SharePoint users HelpDesk	8	60	February 27, 2025
Flickering and menu disappeared HelpDesk	6	13	February 26, 2025
Add Knowledge base articles to ticket Form based on Tags HelpDesk	2	20	February 7, 2025
Email template building issues HelpDesk	8	29	February 4, 2025
Save and Pending button missing HelpDesk	1	4	February 4, 2025
Ticket can't be created through Web Widget on SharePoint Site or External Website HelpDesk	3	23	January 29, 2025
Power Automate import error every 6-8 tickets HelpDesk	2	14	January 17, 2025
Helpdesk widget HelpDesk	4	28	January 16, 2025