HelpDesk

SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of Plumsail HelpDesk. SharePoint 2019 version Discussions about SharePoint 2019 version of Plumsail HelpDesk. Microsoft 365 version Discussions about Office 365 version of Plumsail HelpDesk.

Topic	Replies	Views	Activity
About the HelpDesk category HelpDesk	1	1625	September 24, 2018
Users Required to Sign In Before Creating a Ticket HelpDesk	3	5	July 17, 2025
How to move a ticket from solved to closed after four days? HelpDesk	20	91	July 9, 2025
New helpdesk installation failing Microsoft 365 version	3	15	July 4, 2025
Recipients in TO fields not being added to tickets HelpDesk	4	22	June 26, 2025
How to change the "send &" button? HelpDesk	1	17	June 24, 2025
Unable to create new Tickets HelpDesk	2	18	June 20, 2025
Re use contacts list across multiple helpdesk instances? Microsoft 365 version	1	6	June 18, 2025
How to add Holiday Schedule? HelpDesk	2	20	June 16, 2025
How to edit the new ticket form? HelpDesk	1	22	June 13, 2025
Hide search box HelpDesk	4	21	June 11, 2025
Add Category field to widget form HelpDesk	3	20	June 9, 2025
Update V2.1.39 initialization failed Microsoft 365 version	5	233	June 1, 2025
Issues Setting Up Web Widget in New Helpdesk Instance HelpDesk	2	16	May 30, 2025
Loading circle on Display and Edit form HelpDesk	1	15	May 26, 2025
Getting a 500 error when creating tickets. Emailed tickets die silently HelpDesk	4	25	May 20, 2025
Some emails wont get into the helpdesk HelpDesk	1	17	May 19, 2025
Ticket view placing copy of request at top HelpDesk	1	7	May 14, 2025
"You can't assign tickets to disabled agents. Change agent's status in the 'Contacts' list." HelpDesk	7	42	May 12, 2025
Plumsail Help Desk with Microsoft 365 Microsoft 365 version	3	31	May 12, 2025
Widget "something went wrong" message Microsoft 365 version	8	45	May 11, 2025
The specified blob already exists HelpDesk	9	38	April 24, 2025
Agent collision warning color HelpDesk	2	16	April 7, 2025
SharePoint Throttling HelpDesk	11	87	April 1, 2025
Case Sensative Triggers HelpDesk	5	459	March 31, 2025
Contact form uses API but takes long to submit HelpDesk	4	21	March 26, 2025
Widget & Configuration ID not working? HelpDesk	4	18	March 24, 2025
Update V2.1.42 and V2.1.43 Microsoft 365 version	14	119	March 13, 2025
Email settings error - Validation request failed [#SP44439] HelpDesk	1	37	March 12, 2025
Error opening helpdesk tickets HelpDesk	1	23	March 12, 2025