About the HelpDesk category
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1
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1622
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September 24, 2018
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Getting a 500 error when creating tickets. Emailed tickets die silently
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4
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13
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May 20, 2025
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Some emails wont get into the helpdesk
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1
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11
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May 19, 2025
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Ticket view placing copy of request at top
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1
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5
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May 14, 2025
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"You can't assign tickets to disabled agents. Change agent's status in the 'Contacts' list."
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7
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36
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May 12, 2025
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Plumsail Help Desk with Microsoft 365
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3
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18
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May 12, 2025
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Widget "something went wrong" message
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8
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45
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May 11, 2025
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How to move a ticket from solved to closed after four days?
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12
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60
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April 29, 2025
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The specified blob already exists
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9
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36
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April 24, 2025
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Agent collision warning color
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2
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16
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April 7, 2025
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Recipients in TO fields not being added to tickets
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1
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10
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April 3, 2025
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SharePoint Throttling
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11
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82
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April 1, 2025
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Case Sensative Triggers
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5
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458
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March 31, 2025
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Contact form uses API but takes long to submit
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4
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20
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March 26, 2025
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Widget & Configuration ID not working?
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4
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17
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March 24, 2025
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Update V2.1.42 and V2.1.43
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14
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105
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March 13, 2025
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Email settings error - Validation request failed [#SP44439]
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1
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27
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March 12, 2025
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Error opening helpdesk tickets
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1
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15
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March 12, 2025
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Assign Tickets to non-Agents
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1
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26
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March 5, 2025
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Scheduled Task not starting
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8
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28
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March 4, 2025
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Automatic closing after inactivity
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1
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13
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March 3, 2025
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Auto-Assign to first Agent that responds
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10
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1361
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February 28, 2025
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Ticket requester field not populating with new SharePoint users
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8
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60
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February 27, 2025
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Flickering and menu disappeared
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6
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13
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February 26, 2025
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Add Knowledge base articles to ticket Form based on Tags
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2
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20
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February 7, 2025
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Email template building issues
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8
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29
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February 4, 2025
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Save and Pending button missing
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1
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4
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February 4, 2025
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Ticket can't be created through Web Widget on SharePoint Site or External Website
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3
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23
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January 29, 2025
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Power Automate import error every 6-8 tickets
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2
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14
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January 17, 2025
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Helpdesk widget
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4
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28
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January 16, 2025
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