Dotted line with reports

Org Chart
1

Hi, I recently noticed that our dotted line reports do not have the option to show their own direct reports. Is there a setting or script to enable this?

2

Hi @cbenson,

It is by design. Subordinates are displayed only under solid line employees. However, you can drill down to the dotted line employee. Please find more details in this reply.

3

Thanks Anton, I think our problem is the dotted line reportee isn’t showing the root link because the solid line manager they report to is not connected to the org chart.

4

Hi @cbenson,

Drill down option will work for you anyway. Even if the employee doesn’t have solid manager, Org Chart will display the employee as root and show subordinates.

5

Hmm… That doesn’t seem to be the case for us, but it’s been a while since we’ve updated. I’ll try running the update and see if that helps.

Thanks!
Chrystal