HI, since upgrade we are seeing the below where a ticket is logged via email but not given a ticket ID. This is preventing up doing anything with ticket, We cant update or change status,
Thank you for the report, Mick! I have passed the information to developers and they are working on solving it. I will keep you posted about further updates.
Hello Mick! Could you provide the requested information? Please check the private messages I sent you here, in the community.