Feature Requests and Ideas

If you have any suggestions on how we can improve our product, feel free to drop a line here. We regularly review our forum, so it’s the most effective way to make ideas real!

Hi

It will be fine if you have any tutorial for a beginner.

Regards,
Rahul

Hi, Rahul!

We have something for beginners actually, take a look at this video about initial configuration https://www.youtube.com/watch?v=7Obk2lQbnXc
Or this one about working with HelpDesk https://www.youtube.com/watch?v=hV1nIFT2ZNM.
Also, check How-to section in our documentation, here you can find some useful tips for a quick start
https://plumsail.com/docs/help-desk-onpremises/v1.x/index.html#usecasetoc.

If you have any questions, feel free to ask them here or drop a line to our support team support@plumsail.com.