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Hi
It will be fine if you have any tutorial for a beginner.
Regards,
Rahul
Hi, Rahul!
We have something for beginners actually, take a look at this video about initial configuration https://www.youtube.com/watch?v=7Obk2lQbnXc
Or this one about working with HelpDesk https://www.youtube.com/watch?v=hV1nIFT2ZNM.
Also, check How-to section in our documentation, here you can find some useful tips for a quick start
https://plumsail.com/docs/help-desk-onpremises/v1.x/index.html#usecasetoc.
If you have any questions, feel free to ask them here or drop a line to our support team support@plumsail.com.