Forwarding tickets between helpdesks with all comments

HelpDesk
1

I created a Microsoft Power Automate Flow to transfer tickets from one HelpDesk instance to another. Unfortunately only the first comment is transferred. does anyone have any idea how to forward all comments.

with kind regards
Lukas

2

Hello @Lukas_Gottwaldt,

Please try to configure your Flow as shown in the screenshot below:

flow
flow1284×1964 167 KB

Note: due to SharePoint limitations, attachments cannot be properly linked to comments, so it's best not to fill in the 'Attachment URLs' field.

3

Thanks @a.cox worked perfectly :+1:

4

You're very welcome, @Lukas_Gottwaldt!