Generate a trello card from Plumsail Helpdesk ticket

[somv]

Hi There

Is it possible through triggers or the API key so that when i assign a ticket to a particular group it will send something off to our trello board and create a card?

Regards

[Evgeniy]

Hello Samuel! I've deleted my previous post and will describe a better solution below.

[Evgeniy]

1. Create a custom column on the "Tickets" list.

2. Create a flow that will run on item modification.

3. Check whether "IsTrelloCreated" is false and a ticket is assigned to the proper group.

4. Get ticket properties. The "Ticket ID" field should receive list item ID.

5. Create a Trello card using ticket data.

6. Update the item and set the "IsTrelloCreated" to "Yes".