Hello Joao! I asked developers to help with this case. Still, I am bit confused: earlier you said that the custom.css file loads properly.
Could you confirm that it is loaded but not applied? Or did it stop loading in the 'All tickets' view?
Joao, could you also specify the full URL of the HelpDesk site and share files plumsail.helpdesk.customcss.js and custom.css? Please do it through private messages or raise a support ticket at support@plumsail.com. In the message, refer to this topic to direct the request to me.
