Installer not working

Hello there,

I wanted to install Plumsail Helpdesk yet again, as my co-workers are so happily ticketing :wink:

But unfortunately the installer doesn’t start properly: I opens, establishes a connection, downloads some data…and crashes.

What can I do? What information do you need?

Cheers

It crashes without output or prompt. It’s just gone.

Hello! I am sorry for the troubles. The developers prepared a fix, I will inform you once it is released.

We released the fix so the wizard should work again. Please check.

Took me a couple days to give it another spin, but all went well. Thanks!