Private notes by default

Hi to everyone,
i just wanted to ask, if it is possible to set the tag "Private Note" as default for all Agents and Members.
i wanted to implement this without a trigger to avoid any errors in the future.
Thanks in advance and kind regards,

Hi @Alessandro,

Unfortunately, is it currently impossible to do this because the default comment type is set to 'Reply' and there is no way to modify it from the outside.