Replies and Private Notes

Hi. Is there a way to add messaging to the display form?
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I’ve implemented the same controls that are on the edit form, but it won’t work. It will open the editform when i click “Add Reply”. Is there a simpler or cleaner way to do that?

Hi @jaitsujin,

By design the display form is for viewing the ticket. Could you provide some information on why would you like to add this field to the display form? We could possible suggest a solution.
Would it be an option for you to navigate directly to the edit form when you open a ticket?

Anna Dorokhova
Plumsail Team

Hi. sorry for the late response. Yes i actually went with navigating to the edit form directly. That works. Thanks again.

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