Right now I'm in the process of building a Flow and I'm having some problems and maybe someone is willing to help!
In my flow if certain conditions are met I reset some custom fields using Custom JSON without a problem.
But as soon as I want to touch the AssignedTo column in the "Update a ticket" Flow step I run into trouble.
My goal is to merely reset the AssignedTo column.
I have tried setting the AssignedTo field inside the Compose action to '' and null but to no avail (seems to do nothing)
Setting the field here to null or '' leads to errors as it requires an email address
I've taken a closer look at the AssignedTo column by setting it to a variable and it seems there's a bit more behind it...
I'm out of ideas, help would be very much appreciated!
Thanks for reading