Update V2.1.42 and V2.1.43

HelpDesk Microsoft 365 version
1

Hello,
We are currently using Version 2.1.41 and want to update our Plumsail Helpdesk to Version 2.1.43.
There is a note stating: "This update requires manual actions. You need to run the installation wizard in Repair mode before starting the upgrade. Then start the upgrade again."

Additionally, there is a widget modification mentioned in update 2.1.42.
Do we need to create a backup or perform any other preparation steps besides running the installation wizard in Repair mode?

We are currently using the widget. Will it function normally after the update, or will we need to make manual adjustments?

Best regards
David

2

Hello David! No back-ups are required. Running the wizard in the repair mode should be enough. If not, the update logs should throw an error with further instructions. The existing widgets will continue working as usual. But if you wish to switch to the new version (which we recommend), you will need to create a new widget configuration after the update and replace the old one.