helpdesk
Topic | Replies | Views | Activity | |
---|---|---|---|---|
HelpDesk: Automated ticket assignment by agent skills or percentage, plus other updates | 0 | 71 | August 9, 2024 | |
HelpDesk: Knowledge base in SharePoint Help Desk, plus updates for ticket search and merging | 0 | 241 | March 28, 2024 |