Lack of replies in HelpDesk community

HelpDesk
1

I have posted two topics/issues on this HelpDesk community site and I received no replies from anyone.
Is this HelpDesk community page this quiet?

The see new topics posted within the last month basically all have zero replies.

Does Plumsail support staff monitor and read messages here ?

Just curious.
Thanks

2

Hi @jlin,

I apologize for the long silence. I’ve answered you in that thread.

Best Regard,
Anna Dorokhova
Plumsail Team

3

Hi Anna,

I have read your other replies.

I posted this topic because I was just curious whether anyone from Plumsail reads questions here.

I guess you gues were busy. :slight_smile:

Thank you
Jason

4

Hi @jlin,

Thank you for pointing that out. We will do better! :slight_smile:

Anna Dorokhova