HelpDesk


Office 365 version Discussions about Office 365 version of Plumsail HelpDesk. SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of Plumsail HelpDesk. SharePoint 2019 version Discussions about SharePoint 2019 version of Plumsail HelpDesk.
Topic Replies Activity
About the HelpDesk category 2 24 September 2018
Generating tickets report 1 9 December 2019
Installing problem 1 9 December 2019
Error Display Trying to Edit Tickets 1 9 December 2019
Another Error Display 1 9 December 2019
Errors Display on Ticketing system 1 9 December 2019
Change the comment section on Ticket Form 5 8 December 2019
Since update, can't merge tickets 2 6 December 2019
Can't Add Comment 7 6 December 2019
Canned Responses / Ticket Numbering missing in on-prem? 6 6 December 2019
Helpdesk widget, Azure AD guest users and the contacts list 2 6 December 2019
Widget takes long time to load on modern and classic pages 10 5 December 2019
Cannot upload the plumsail-orgchart-o-365.sppkg file 3 5 December 2019
Filter Requester by Organization 5 3 December 2019
Custom Status won't adhere to tickets 7 2 December 2019
Updating Widget Form added on SharePoint 6 1 December 2019
Change Search to go to Custom Search Page 3 29 November 2019
Status Changing 2 28 November 2019
Modern UI - saving ticket remains on ticket rather than going back to the list 7 28 November 2019
Upgrade doesn't appear to complete 6 28 November 2019
Form Designer on a brand new site and each ticket instance is blank 7 28 November 2019
Helpdesk upgrade to Modern UI - how do we edit forms without Plumsail Forms? 8 26 November 2019
Is it possible to tag tickets with the email address the requestor sent the initial message to? 2 26 November 2019
Attachments to comments emailed to Requester 2 25 November 2019
Is it possible to get a copy of the default triggers? 3 25 November 2019
Not seeing HelpDesk UI 8 21 November 2019
I can not save email settings 2 17 November 2019
How to install Help Desk to sandbox 2 13 November 2019
Creating for trigger for notification 2 6 November 2019
Display Company Own Email 5 31 October 2019