HelpDesk


Office 365 version Discussions about Office 365 version of Plumsail HelpDesk. SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of Plumsail HelpDesk.
Topic Replies Activity
About the HelpDesk category 2 24 September 2018
Type of helpdesk license 2 22 October 2019
Change category name on premise sharepoint 2019 helpdesk 4 18 October 2019
Assigned to field has a name attached but no email is triggerring 2 17 October 2019
Designer Form Saying Trail Period Expired 2 17 October 2019
Custom field not creating notification 3 16 October 2019
Bulk add contacts? 7 15 October 2019
Redirect after save new ticket 3 14 October 2019
Designating specific agents based on email forwarded from? 4 3 October 2019
Ticketing System not saving tiskets 2 1 October 2019
Replies from different senders are creating duplicate tickets 14 26 September 2019
Add CC Email Addresses Using a Trigger 8 25 September 2019
HelpDesk Widget 'leaking' CSS styles 4 25 September 2019
Designer Form is Empty 4 16 September 2019
Email Conflict on Ticket system 3 13 September 2019
Setting up a Trigger for SLA's 6 10 September 2019
Creating Trigger for Status change 4 4 September 2019
Adding Hour Spent tto the discussion in the default Display FOrm 7 19 July 2019
Set Lookupfield with Trigger 2 23 August 2019
Field or property "Plumsail.HD.Key" does not exist 4 20 August 2019
Splitting tickets with multiple attachments, assign 1 attachment to each ticket 2 19 August 2019
SLA Policies not working 11 9 August 2019
Resolution Date on a Custom Status 5 7 August 2019
Ticket body not saving or loading 7 5 August 2019
Storage on the ticket is full 3 30 July 2019
Email notifications to requester 3 25 July 2019
Search functions are not working on the helpdesk 3 24 July 2019
Multiple Emails on closed tickets 2 22 July 2019
Widget always prompt for login 3 18 July 2019
Forward email from agent to [email protected]<domain> to create a ticket 2 18 July 2019