HelpDesk


SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of Plumsail HelpDesk. Office 365 version Discussions about Office 365 version of Plumsail HelpDesk. SharePoint 2019 version Discussions about SharePoint 2019 version of Plumsail HelpDesk.
Topic Replies Activity
About the HelpDesk category 2 24 September 2018
Each ticket event is sending multiple messages 1 31 March 2020
Long loading times on fresh helpdesk enviroment 6 30 March 2020
Ticketing system not working 5 27 March 2020
Adaptive Canned responses 4 27 March 2020
Custom Field not Updating in Ticketing system 2 24 March 2020
Add more text options to reply field 5 23 March 2020
Custom Field not Updating 2 12 March 2020
Creating ticket and selecting requesters 2 9 March 2020
Export to Excel with comments 2 9 March 2020
Ticket Message not showing 9 9 March 2020
Close on status change? 2 9 March 2020
Use Date Function on Set Field 3 6 March 2020
Can there be a permissions-controlled Client/Organization experience per logged in user? 3 28 February 2020
Public form to create a helpdesk ticket fails with attachment in flow 3 2 March 2020
Ticket ID and ID column not matching - Flows not working 3 2 March 2020
Last Comment Date not updating 2 1 March 2020
Is there a way to Unmerge a Ticket 2 1 March 2020
Triger not working 6 27 February 2020
Custom smtp settings not working 9 20 February 2020
SLA Trigger Not Working 12 19 February 2020
How to make the REQUESTER field someone other than who the email comes from? 5 17 February 2020
Non US date format in Emails 10 15 February 2020
Feedback response page slow 3 14 February 2020
Helpdesk widget, Azure AD guest users and the contacts list 8 7 February 2020
HelpDesk permission/access management 1 7 February 2020
Forward email from agent to [email protected]<domain> to create a ticket 6 3 February 2020
Duplicate new tickets 9 30 January 2020
Plumsail not receiving emails or updating tickets 8 30 January 2020
Forwarding to another address 4 27 January 2020