HelpDesk


SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of Plumsail HelpDesk. SharePoint 2019 version Discussions about SharePoint 2019 version of Plumsail HelpDesk. Office 365 version Discussions about Office 365 version of Plumsail HelpDesk.
Topic Replies Activity
About the HelpDesk category 2 24 September 2018
Filter Requester by Organization 4 7 November 2019
Creating for trigger for notification 2 6 November 2019
Helpdesk upgrade to Modern UI - how do we edit forms without Plumsail Forms? 4 4 November 2019
Display Company Own Email 5 31 October 2019
User doesn't exist or is not unique 1 30 October 2019
Type of helpdesk license 2 22 October 2019
Change category name on premise sharepoint 2019 helpdesk 4 18 October 2019
Assigned to field has a name attached but no email is triggerring 2 17 October 2019
Designer Form Saying Trail Period Expired 2 17 October 2019
Custom field not creating notification 3 16 October 2019
Bulk add contacts? 7 15 October 2019
Redirect after save new ticket 3 14 October 2019
Designating specific agents based on email forwarded from? 4 3 October 2019
Ticketing System not saving tiskets 2 1 October 2019
Replies from different senders are creating duplicate tickets 14 26 September 2019
Add CC Email Addresses Using a Trigger 8 25 September 2019
HelpDesk Widget 'leaking' CSS styles 4 25 September 2019
Designer Form is Empty 4 16 September 2019
Email Conflict on Ticket system 3 13 September 2019
Setting up a Trigger for SLA's 6 10 September 2019
Creating Trigger for Status change 4 4 September 2019
Adding Hour Spent tto the discussion in the default Display FOrm 7 19 July 2019
Set Lookupfield with Trigger 2 23 August 2019
Field or property "Plumsail.HD.Key" does not exist 4 20 August 2019
Splitting tickets with multiple attachments, assign 1 attachment to each ticket 2 19 August 2019
SLA Policies not working 11 9 August 2019
Resolution Date on a Custom Status 5 7 August 2019
Ticket body not saving or loading 7 5 August 2019
Storage on the ticket is full 3 30 July 2019