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Collapsible Accordian Sections in Knowledge Base Articles?
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10
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119
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August 1, 2025
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Users Required to Sign In Before Creating a Ticket
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3
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50
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July 17, 2025
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New helpdesk installation failing
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3
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68
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July 4, 2025
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Recipients in TO fields not being added to tickets
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4
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55
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June 26, 2025
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How to change the "send &" button?
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1
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44
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June 24, 2025
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Unable to create new Tickets
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2
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56
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June 20, 2025
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Re use contacts list across multiple helpdesk instances?
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1
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35
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June 18, 2025
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How to add Holiday Schedule?
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2
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41
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June 16, 2025
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How to edit the new ticket form?
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1
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45
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June 13, 2025
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Hide search box
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4
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48
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June 11, 2025
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Add Category field to widget form
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3
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57
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June 9, 2025
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Update V2.1.39 initialization failed
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5
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268
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June 1, 2025
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Issues Setting Up Web Widget in New Helpdesk Instance
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2
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46
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May 30, 2025
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Loading circle on Display and Edit form
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1
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56
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May 26, 2025
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Getting a 500 error when creating tickets. Emailed tickets die silently
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4
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61
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May 20, 2025
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Some emails wont get into the helpdesk
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1
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48
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May 19, 2025
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Ticket view placing copy of request at top
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1
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32
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May 14, 2025
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"You can't assign tickets to disabled agents. Change agent's status in the 'Contacts' list."
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7
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83
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May 12, 2025
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Plumsail Help Desk with Microsoft 365
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3
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78
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May 12, 2025
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Widget "something went wrong" message
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8
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91
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May 11, 2025
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The specified blob already exists
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9
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74
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April 24, 2025
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Agent collision warning color
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2
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34
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April 7, 2025
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SharePoint Throttling
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11
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204
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April 1, 2025
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Case Sensative Triggers
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5
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480
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March 31, 2025
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Contact form uses API but takes long to submit
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4
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44
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March 26, 2025
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Widget & Configuration ID not working?
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4
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43
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March 24, 2025
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Update V2.1.42 and V2.1.43
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14
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202
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March 13, 2025
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Email settings error - Validation request failed [#SP44439]
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1
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60
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March 12, 2025
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Error opening helpdesk tickets
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1
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39
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March 12, 2025
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Assign Tickets to non-Agents
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1
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55
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March 5, 2025
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