|
Multiple mailboxes
|
|
1
|
375
|
March 12, 2021
|
|
Widget with Forms Customisation
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|
6
|
422
|
March 10, 2021
|
|
Create ticket via power automate from MS Form
|
|
7
|
588
|
March 9, 2021
|
|
Display status in command bar button on form load
|
|
5
|
339
|
March 2, 2021
|
|
Power BI reports
|
|
1
|
413
|
February 24, 2021
|
|
Triggers on "Ticket has been changed" not working anymore
|
|
7
|
529
|
February 22, 2021
|
|
Reopen resolved ticket if/when end user replies
|
|
1
|
356
|
February 18, 2021
|
|
Relations between tickets
|
|
1
|
388
|
February 18, 2021
|
|
Updated system to latest version of Plumsail Helpdesk and getting Subscription has expired error
|
|
7
|
595
|
February 18, 2021
|
|
Encrypting all external communications
|
|
5
|
458
|
February 11, 2021
|
|
Assign to agent using round robin
|
|
3
|
357
|
February 10, 2021
|
|
Assign to agent depending on sender email
|
|
3
|
313
|
February 10, 2021
|
|
Interact with 3rd party
|
|
1
|
337
|
February 10, 2021
|
|
Prevent agent from deleting tickets
|
|
1
|
342
|
February 1, 2021
|
|
Best practise for issues that are relevant for many users?
|
|
2
|
302
|
January 25, 2021
|
|
Bulk add contacts?
|
|
9
|
824
|
January 18, 2021
|
|
Agent vs Member
|
|
3
|
487
|
January 17, 2021
|
|
Ticket History Status Change
|
|
3
|
416
|
December 22, 2020
|
|
Prevent agents from deleting tickets
|
|
2
|
320
|
December 15, 2020
|
|
Remove the Solved option
|
|
1
|
377
|
December 9, 2020
|
|
Use Public Form for "New" item form
|
|
0
|
270
|
November 14, 2020
|
|
Developing a helpdesk for external users Need guidance
|
|
2
|
604
|
November 10, 2020
|
|
Multilingual version of Helpdesk
|
|
2
|
322
|
November 3, 2020
|
|
Plumsail Forms not working
|
|
23
|
1943
|
October 29, 2020
|
|
Error during Create a ticket Action
|
|
10
|
918
|
October 28, 2020
|
|
Resolution Date is not being added for some tickets
|
|
3
|
478
|
October 21, 2020
|
|
Can't view version history when a form is made
|
|
1
|
291
|
October 21, 2020
|
|
Ticket Button Not Working
|
|
6
|
597
|
October 8, 2020
|
|
Helpdesk settings not working
|
|
2
|
342
|
October 1, 2020
|
|
HelpDesk email not getting sent
|
|
1
|
462
|
September 30, 2020
|