HelpDesk


Topic Replies Activity
Filter Requester by Organization 5 3 December 2019
Custom Status won't adhere to tickets 7 2 December 2019
Updating Widget Form added on SharePoint 6 1 December 2019
Change Search to go to Custom Search Page 3 29 November 2019
Status Changing 2 28 November 2019
Modern UI - saving ticket remains on ticket rather than going back to the list 7 28 November 2019
Upgrade doesn't appear to complete 6 28 November 2019
Form Designer on a brand new site and each ticket instance is blank 7 28 November 2019
Helpdesk upgrade to Modern UI - how do we edit forms without Plumsail Forms? 8 26 November 2019
Is it possible to tag tickets with the email address the requestor sent the initial message to? 2 26 November 2019
Attachments to comments emailed to Requester 2 25 November 2019
Is it possible to get a copy of the default triggers? 3 25 November 2019
Not seeing HelpDesk UI 8 21 November 2019
I can not save email settings 2 17 November 2019
How to install Help Desk to sandbox 2 13 November 2019
Creating for trigger for notification 2 6 November 2019
Display Company Own Email 5 31 October 2019
User doesn't exist or is not unique 1 30 October 2019
Type of helpdesk license 2 22 October 2019
Change category name on premise sharepoint 2019 helpdesk 4 18 October 2019
Assigned to field has a name attached but no email is triggerring 2 17 October 2019
Designer Form Saying Trail Period Expired 2 17 October 2019
Custom field not creating notification 3 16 October 2019
Bulk add contacts? 7 15 October 2019
Redirect after save new ticket 3 14 October 2019
Designating specific agents based on email forwarded from? 4 3 October 2019
Ticketing System not saving tiskets 2 1 October 2019
Replies from different senders are creating duplicate tickets 14 26 September 2019
Add CC Email Addresses Using a Trigger 8 25 September 2019
HelpDesk Widget 'leaking' CSS styles 4 25 September 2019