HelpDesk


Topic Replies Activity
Ticket body not saving or loading 7 5 August 2019
Storage on the ticket is full 3 30 July 2019
Email notifications to requester 3 25 July 2019
Search functions are not working on the helpdesk 3 24 July 2019
Multiple Emails on closed tickets 2 22 July 2019
Widget always prompt for login 3 18 July 2019
Forward email from agent to [email protected]<domain> to create a ticket 2 18 July 2019
Email notification to agent 3 17 July 2019
Quickly mark as resolved and auto-assigning 3 3 July 2019
Help with trigger ticket from specific sender assign to specific agent 11 20 June 2019
Reports Customisation 2 17 June 2019
Ticket Filtering not working 4 14 June 2019
Merging multiple tickets 2 7 June 2019
Forwarding from Old HelpDesk to New HelpDesk 3 29 May 2019
Create closed status of Referred 13 26 May 2019
Duplicate Users 2 21 May 2019
Combine End Users Tickets List regardless of HelpDesk 2 22 May 2019
Emails not reaching user? 3 22 May 2019
Plumsail.hd.key does not exist 3 21 May 2019
My Ticket Column not showing number of tickets 2 20 May 2019
Custom Status not showing properly 9 17 May 2019
Email replies are opening new tickets 3 15 May 2019
Re-open ticket not changing status 4 6 May 2019
Ticket not filtering Through 2 6 May 2019
Error Message from ticket 4 6 May 2019
How to generate a report 2 3 May 2019
Office 365 Email Sync Failed 3 29 April 2019
Widget Logout Button 2 25 April 2019
Change Organization lookup control to use "contains" instead of "startswith" when finding matches? 2 19 April 2019
Trigger Emails Delays 2 11 April 2019